EOBI Launches an Online System for Feedback and to Counter Unauthorized Inspections
Control Unauthorized Inspections and Establish a System for Feedback by Businesses Reform ID F102 Reform Description Before: The businesses were experiencing unauthorized inspections by the inspectors of EOBI, which often lead to corrupt practices and misuse of authority. After: With the feedback mechanism in place now the businesses can register their feedback about the conduct of the inspections. Sector All Sectors Beneficiaries All Businesses Jurisdiction/ Location Federal (Entire Pakistan) Department Employees Old-Age Benefit Institution (EOBI) Date of Implementation Timeline Last 03 Months Details Difficulty Inspectors from various departments were undertaking unauthorized visits to factories/ premises and there was no feedback mechanism to monitor cases of highhandedness and misuse of authority. Analysis In line with the best practices and smart regulations it was realized that the regulators should introduce an online mechanism for feedback from the businesses. Solution An online portal for getting feedback from the businesses has been launched. Now, the businesses can share their feedback with the concerned department(s) online about the conduct of the inspections etc. Evidence Online Feedback Portal