Digitize and automate the inspection complaint handling process
Reform ID		I324
Description		Before: The inspection complaint handling process was manual, requiring physical forms and notarized stamp papers, with no mechanism for businesses to report inspection-related issues, leading to inefficiencies and operational disruptions. After: The inspection complaint handling process is now digitized and automated for both patients and businesses, with the removal of notarized stamp paper requirements, enhancing accessibility, efficiency, and responsiveness.
Department		Islamabad Healthcare Regulatory Authority (IHRA)
Jurisdiction / Location		Islamabad Capital Territory
Sector		Pharmaceuticals and Healthcare
Start Date		24-06-2025
Target Deadline		24-07-2025
Date Enacted		04-09-2025
Implementation Status		Completed
Progress		100%
CCORR Direction		Digitize
Cost Savings PKR (Mil.)
Evidence