Punjab Launches an Online System for Feedback and to Counter Unauthorized Inspections | ||
Reform ID | P131 | |
Reform Description | Before: The businesses were experiencing unauthorized inspections by the inspectors of various departments such as ESSI, food department, industries department, and labour department.
After: With the feedback mechanism in place now the businesses can register their feedback about the conduct of the inspections. |
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Sector | All Sectors | |
BeneficiariesAutomotive Owners | All Businesses | |
Jurisdiction/ Location | Punjab | |
Department | Punjab Employees Social Security Insititution, Punjab Food Authority, Labor Department and Industries Department, Employees Old Age Benefit Institution, and Environment Protection Authority | |
Date of Implementation | 30-11-2021 | |
Details | Difficulty | Inspectors from various departments were undertaking unauthorized visits to factories/ premises and there was no feedback mechanism to monitor cases of misuse of authority. |
Analysis | In line with the best practices and smart regulations it was realized that the regulators should introduce an online mechanism for validating the authorized inspection and obtain feedback from the businesses. | |
Solution | An online portal for getting feedback from the businesses has been launched. Now, the businesses can share their feedback with the EOBI online about the conduct of the inspections etc. | |
Evidence |
Website |
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