Control Unauthorized Inspections and Establish a System for Feedback by Businesses
|Reform Description||Before: The businesses were experiencing unauthorized inspections by the inspectors of EOBI, which often lead to corrupt practices and misuse of authority.
After: With the feedback mechanism in place now the businesses can register their feedback about the conduct of the inspections.
|Jurisdiction/ Location||Federal (Entire Pakistan)|
|Department||Employees Old-Age Benefit Institution (EOBI)|
|Date of Implementation|
|Timeline||Last 03 Months|
|Details||Difficulty||Inspectors from various departments were undertaking unauthorized visits to factories/ premises and there was no feedback mechanism to monitor cases of highhandedness and misuse of authority.|
|Analysis||In line with the best practices and smart regulations it was realized that the regulators should introduce an online mechanism for feedback from the businesses.|
|Solution||An online portal for getting feedback from the businesses has been launched. Now, the businesses can share their feedback with the concerned department(s) online about the conduct of the inspections etc.|
|Evidence||Online Feedback Portal
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