Controlling Unauthorized Inspections and Establish a System for Feedback by Businesses  

Reform ID  K103 
Reform Description  Before: The businesses were experiencing unauthorized inspections by the inspectors of various departments such as ESSI, food department, industries department, and labour department, which often lead to corrupt practices and misuse of authority.   


After: With the feedback mechanism in place now the businesses can register their feedback about the conduct of the inspections.  

Sector  All Sectors 
Beneficiaries  All Businesses  
Jurisdiction/ Location  Khyber Pakhtunkhwa  
Department  Employees Social Security Institution, KP Food Authority, Labor Department and Industries Department.  
Date of Implementation  ***** 
Timeline  Last 03 Months  
Details  Difficulty  Inspectors from various departments were undertaking unauthorized visits to factories/ premises and there was no feedback mechanism to monitor cases of highhandedness and misuse of authority.  
Analysis  In line with the best practices and smart regulations it was realized that the regulators should introduce an online mechanism for feedback from the businesses.  
Solution  An online portal for getting feedback from the businesses has been launched. Now, the businesses can share their feedback with the concerned department(s) online about the conduct of the inspections etc.  
Evidence  Online Feedback Portal   

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